Privacy Policy for Genuine Sugar Mummies Kenya
This privacy policy explains how Genuine Sugar Mummies Kenya handles and protects personal data. We respect your trust and treat your details with care.
Read this policy to understand our data practices. Using the website does not remove any rights you have under applicable data-protection law.
Effective: February 1, 2026 Last Updated: September 8, 2026 Data Protection: Laws of Kenya
We do not sell or rent your personal data. Your phone number and private information are not shared with other members without your consent, except where disclosure is required or permitted by law.
Table of Contents
1. Our Commitment to Privacy
Trust is central to Genuine Sugar Mummies Kenya. We understand that matchmaking requires discretion.
We aim to collect only the information needed to operate the website, provide support, protect members, and deliver requested services.
We do not sell personal data. We handle information according to this policy and applicable Kenyan data-protection requirements.
2. Information We Collect on This Website
We collect limited information for account operation, support, safety, and service delivery. Depending on how you use the website, this may include:
Your chosen name, email, age range, town, and dating goals.
Profile pictures and other images that you choose to publish.
Support conversations and notes you send to Admin Mary G or the support team.
Identity or age evidence only when you choose or are required to submit it for review.
Transaction references used to confirm a requested service.
Device type, browser, IP address, and basic technical data used for security and troubleshooting.
3. How We Use Your Information
We use personal information for clear and proportionate purposes, including:
- Creating and operating your member profile.
- Displaying profile details according to your selected privacy settings.
- Providing matchmaking support and responding to your requests.
- Checking transaction references and activating requested services.
- Detecting spam, scams, fake profiles, abuse, and other security threats.
- Meeting legal, accounting, safety, and regulatory obligations.
4. Matchmaking Confidentiality
We aim to protect your identity during introductions. We do not publish your private phone number on public web pages.
Admin Mary G handles matchmaking conversations privately and introductions should proceed only when the people involved have expressed mutual interest.
You decide what personal contact information to share with a match. Do not share anything you are not comfortable disclosing.
5. Human Help and Confidential Chats
Support requests may be reviewed by Admin Mary G or an authorized support person so that questions and account issues can be handled.
We use support messages only for customer care, safety, service delivery, and related record-keeping. We do not publish private support conversations.
Please avoid sending passwords, payment PINs, full identity numbers, or other information that support does not need.
6. Payment Record Privacy
We use transaction references and related payment details to confirm a requested service, investigate mistakes, and maintain appropriate records.
We do not ask for or store your bank PIN, mobile-money PIN, wallet password, or secret wallet keys.
Payment records may be retained for accounting, dispute handling, fraud prevention, and legal obligations.
7. ID Proof Security
Identity or age checks may help us reduce fake accounts and keep the community safer when verification is requested.
If you submit an ID or passport image, it should be sent only through an official support channel. It should not be published on a profile or public page.
Access to verification material should be limited to people who need it for the stated review. Retention depends on the purpose, consent, safety needs, and applicable law.
8. Data Security and Technical Guards
We use HTTPS/TLS and reasonable technical and organizational safeguards to protect information while it moves between your device and the website.
Access to member information should be limited to authorized people who need it for support, safety, administration, or technical maintenance.
No online service can promise perfect security. If you notice suspicious activity or a possible weakness, report it through the official support channels promptly.
9. Data Sharing and Service Providers
We do not sell personal information to advertising agencies or data brokers.
We may use hosting, email, security, analytics, payment, or other service providers where necessary to operate the website. Those providers should receive only the information needed for their task and must handle it under appropriate confidentiality and security terms.
We may disclose information where required by law, court order, lawful authority, safety need, or to protect the rights and security of users and the service.
10. Cookie Policy and Site Analytics
The website may use essential cookies or similar technologies to support sessions, preferences, security, and core functionality.
Where analytics are configured, they may provide aggregate information such as visitor counts, device type, and page performance. We do not use cookies to request your passwords or payment PIN.
You can manage or disable cookies in your browser. Some website features may not work correctly when essential cookies are blocked.
11. Data Storage and Retention
We retain personal information only for as long as it is reasonably needed for the purpose it was collected, your active account, safety, dispute handling, or a legal obligation.
Billing and transaction records may be kept for the accounting and tax period required by applicable law.
When information is no longer needed, we aim to delete it, anonymize it, or securely restrict it, subject to backups and lawful retention requirements.
12. Your Legal Privacy Rights
Subject to applicable law and reasonable identity checks, you may have the right to:
- Ask for access to personal data we hold about you.
- Ask us to correct inaccurate or outdated profile details.
- Ask for deletion of photos or an account where there is no lawful reason to retain them.
- Withdraw consent for optional profile display or communications.
- Ask questions about how your information is used or shared.
13. How to Request Account Deletion
You can request profile or account deletion by messaging Admin Mary G through the official Telegram channel or by using the contact page.
We may confirm your identity before acting on a deletion request so that another person cannot remove or change your account.
We aim to process eligible deletion requests promptly. Some billing, fraud-prevention, dispute, backup, or legally required records may remain for the period required for those purposes.
14. Updates to This Privacy Policy
We may update this policy when our website, services, technology, or legal obligations change.
Material changes will appear on this page with an updated modification date where appropriate.
Review this page periodically so you can stay informed about how your information is handled.
Have Questions About Your Privacy?
Contact Admin Mary G for privacy questions, account requests, correction requests, deletion requests, or concerns about how your data is being used.
Genuine Sugar Mummies Kenya is committed to confidential, discreet, and protected adult matchmaking in Kenya and worldwide.