Genuine Sugar Mummies Terms and Conditions
These Terms and Conditions govern your use of the Genuine Sugar Mummies website, GS App, GS AI, support services, direct Admin Mary G connection assistance, verification, payments, package unlocks, and member features.
1. Introduction
Genuine Sugar Mummies, also referred to as GS, Genuine Sugar Mummies Kenya, GS App, GS AI, or the GS platform, provides dating-related information, member discovery tools, app-based account features, profile guidance, support routing, package access, and optional Admin Mary G assisted connection services.
These Terms are intended to protect users, clarify how our services work, explain payment and package rules, and set fair expectations for website visitors, app members, GS AI users, direct connection clients, and support users.
2. Adult Use Only
GS services are strictly for adults aged 18 years and above. By using the website, app, AI, Telegram support, contact forms, direct connection services, or paid packages, you confirm that you are at least 18 years old.
If you are under 18, you must not use GS services, create an account, submit personal details, request a connection, or make payment.
3. Website Accounts and GS App Accounts
A website visitor account or subscriber account is not the same as a GS App member account. The GS App is used for real member features such as member profiles, photos, messages, alerts, verification requests, package unlocks, activity history, support tickets, and member controls.
Users who want to appear as members should download the GS App, create an account, upload a profile picture, fill in details honestly, and complete any required profile steps.
Register page: https://genuinesugarmummies.co.ke/register/
GS App download: https://genuinesugarmummies.co.ke/base-release.apk
4. Optional App Use
The GS App is recommended for the best experience, but app use is optional. Users may still request a direct Admin Mary G assisted connection without downloading the app or creating an app account.
Direct connection support may be handled through Telegram, phone, SMS, or official contact channels after payment is approved.
5. Admin Mary G Assisted Connection
Admin Mary G may help users understand packages, confirm payment steps, review transaction IDs, provide connection guidance, explain app features, answer support questions, and facilitate direct connection requests.
Admin-assisted connection is a support service. It does not guarantee love, marriage, financial support, a personal meeting, a reply, or a permanent relationship. Final communication and private arrangements depend on the people involved.
Official Telegram: https://t.me/GSADMINMARYGAGENCY
6. Packages and Pricing
Local connection option, starter app unlock, basic messaging limits, swipes or likes where included, basic GS AI guidance, and Admin Mary G support after payment approval.
Improved GS App access, more profile actions, package features, priority support, GS AI Pro guidance where included, and stronger user support.
Premium app unlock, international support, prominent user guidance, advanced GS AI access, and priority Admin Mary G assistance.
Pricing may change. The active pricing shown on the official pricing page or confirmed by Admin Mary G at the time of payment applies.
Pricing page: https://genuinesugarmummies.co.ke/pricing/
7. Payments
Users must pay only through official instructions. Airtel Money Kenya may be available through 0738871048. For M-Pesa, always ask Admin Mary G for the current official M-Pesa number before sending money.
For East Africa and international users, payment routes may include mobile money, bank transfer, or supported transfer services. Users must confirm receiver details before sending money.
GS is not responsible for money sent to fake pages, copied numbers, unofficial agents, impersonators, or third parties outside official GS support channels.
8. Transaction ID and Approval
After payment, the user must submit the transaction ID, package name, payment phone number, and app account email where needed. Payment alone does not automatically unlock all services until it is confirmed and approved.
Once approved, package unlocks, GS AI access, app features, or direct connection support can begin immediately according to the package paid for.
9. Package Unlocks
Approved packages may unlock messaging, swipes, likes, profile actions, alerts, verification request support, GS AI access, ticket support, phone reveal access where included, and other package-based features.
Some features depend on app version, admin approval, user status, package level, safety controls, and account condition.
10. Manual Verification
Verification is manual and not automatic. Users may be asked to submit a selfie, ID, passport, phone number, profile details, or other proof for review.
GS may approve, reject, request additional details, remove verification, or suspend accounts that provide false information.
11. User Content
Users are responsible for photos, profile text, messages, verification submissions, payment details, and any content they provide. You must not submit stolen images, fake identities, abusive content, illegal material, or misleading information.
GS may edit, hide, reject, remove, or investigate content that appears suspicious, unsafe, or against these Terms.
12. Prohibited Conduct
- Impersonating another person or using fake identity documents.
- Uploading stolen photos or misleading profile information.
- Harassing, threatening, blackmailing, abusing, or exploiting another user.
- Attempting fraud, chargeback abuse, payment manipulation, or fake transaction IDs.
- Sharing or selling private user contact details.
- Requesting illegal services or promoting harmful activity.
- Using GS to spam, scrape, copy, or duplicate profiles or content.
- Contacting fake pages while claiming they are official GS support.
13. Safety
Users must use judgment when communicating or meeting anyone. Meet in public places first, protect your private information, do not send money to strangers, and report suspicious behavior.
If you feel unsafe, stop communication and contact Admin Mary G. If you are in immediate danger, contact local authorities first.
Safety page: https://genuinesugarmummies.co.ke/trust-and-safety/
14. No Guaranteed Relationship Outcome
GS may provide app tools, package access, AI guidance, support, profile discovery, or Admin Mary G connection assistance. However, GS does not guarantee a reply, meeting, relationship, marriage, financial support, or personal outcome.
Private arrangements depend on mutual interest, honesty, availability, communication, location, personal decisions, and lawful conduct.
15. Refunds, Corrections, and Replacement Support
Payments are generally used to process support, package unlocks, AI access, app access, verification review, or connection assistance. Refund requests are reviewed case by case.
Where appropriate, GS may offer correction, package activation, additional support, replacement guidance, or direct Admin Mary G assistance instead of refund.
16. GS AI Terms
GS AI is provided for guidance about GS services, pricing, safety, app downloads, profile improvement, package explanations, and support routing. GS AI is not legal, medical, financial, or emergency advice.
Users should contact Admin Mary G for payment confirmation, package unlocks, verification, account issues, and urgent support.
17. Privacy and Data
GS may collect information needed to provide services, such as name, email, phone number, location, gender, profile details, photos, verification documents, payment confirmation, messages, account activity, support tickets, and package status.
Data may be used for account service, safety, verification, fraud prevention, payment confirmation, support, matching, package management, and platform improvement.
Privacy Policy: https://genuinesugarmummies.co.ke/privacy-policy/
18. Suspension, Ban, or Feature Limits
GS may suspend, hide, restrict, ban, or remove accounts that break these Terms, submit false information, misuse payments, abuse others, threaten safety, or damage the platform.
GS may also limit package access where fraud, suspicious behavior, chargeback abuse, or misuse is detected.
19. Intellectual Property
GS names, logos, pages, app screens, AI content, website design, written content, images, package structure, and branding belong to GS or their respective owners. Users may not copy, clone, resell, scrape, or impersonate GS services.
20. Third-Party Links and Services
The GS website may link to Telegram, payment providers, app downloads, review platforms, or other third-party services. GS is not responsible for third-party outages, changes, fees, policies, or behavior.
Always confirm you are using official GS links before contacting support or making payment.
21. Updates to These Terms
GS may update these Terms when services, pricing, app features, AI features, payment methods, safety requirements, or legal requirements change. Continued use after updates means you accept the latest Terms.
Need Help With These Terms?
For package questions, payment confirmation, app unlocks, verification, direct connection support, AI access, or account issues, use the official support links below.