Genuine Sugar Mummies Help Center
Welcome to the official Help Center of GenuineSugarMummies.co.ke. Here you can get answers, report bugs, understand how to connect with Sugar Mummies or Sugar Daddies, and explore all the help tools and support links in one place.
About Genuine Sugar Mummies and Sugar Daddies
Genuine Sugar Mummies is a premier online dating platform serving Kenya, Uganda, Rwanda, and beyond, connecting mature, affluent individuals with younger partners. Our community includes:
- Sugar Mummies: Successful women (e.g., entrepreneurs, professionals) seeking companionship, romance, or support from energetic younger men.
- Sugar Daddies: Wealthy men offering financial stability, mentorship, and lifestyle benefits to Sugar Babies or young women.
We provide verified profiles with identity and financial checks for safety. Users come from Nairobi, Mombasa, Kisumu, Eldoret, and more, with diverse options like curvy women, Muslim ladies, and Somali Sugar Mummies. Relationships range from casual dates to long-term bonds, offering travel, networking, and growth opportunities. Over 500 successful matches since 2020 include John Mwangi (Nairobi) and Amina Hassan (Mombasa).
Contact Admin Mary G at +254736336674 for instant connections.
AI Help with GS AI
Access 24/7 support with GS AI, our advanced in-house artificial intelligence assistant. Get help with profile creation, matchmaking advice, or technical issues with personalized, real-time responses—exclusively developed by Genuine Sugar Mummies.
Frequently Asked Questions
General Support
- How do I sign up? Visit our homepage, click “Join Now,” and complete the form. Verification takes 24-48 hours.
- Is my data secure? Yes, we use SSL encryption and verified profiles to protect your privacy.
- Who can I contact? Reach us at support@genuinesugarmummies.co.ke or call Admin Mary G.
Dating Inquiries Support
- How do I get a genuine Sugar Mummy? Create a verified profile, use search filters, or request a match from Admin.
- How do I get posted on the site? Submit your profile details to Admin via WhatsApp (+254736336674) for review.
- How do I qualify for a mature Sugar Mummy? Be respectful, financially stable, or offer companionship; Admin assesses compatibility.
- How do I submit my story? Email support@genuinesugarmummies.co.ke with your experience.
- How do I ask questions or submit queries? Use GS AI or contact Admin directly.
- How do I pay for a hookup? Premium subscriptions start at KES 1,500/month; see pricing.
- How do I confirm it’s real? Look for verified badges on profiles and contact Admin for confirmation.
- How do I get a Sugar Daddy? Set preferences in your profile and use our matchmaking service.
- How do I connect with a white Sugar Mummy? Filter by location or ethnicity and request Admin assistance.
- Can I find Sugar Mummies in the diaspora? Yes, we connect with users in the UK, USA, and Canada—contact Admin for details.
Advertising with Us
We offer you the opportunity to advertise your venue, event, or service to some of the most active and connected individuals in Kenya. If you’re interested in reaching a fun, social audience, visit our Advertise Page or contact us for more details.
Report a Bug or Vulnerability
If you’ve found a bug or security issue, email us directly at support@genuinesugarmummies.co.ke. You’ll receive a response within 2 hours, and we’ll let you know:
- If the issue has already been reported
- If it qualifies as a security concern
- If it’s eligible for a reward
We reward based on severity:
- Low-risk: $80 USD / 8000 KES
- Medium-risk: $130 USD / 13000 KES
- High-risk: $250 USD / 25000 KES
Thank you to everyone helping us keep this platform safe and trusted.
Contact Us
For personalized assistance, our team is here:
- Phone: +254736336674 (Admin Mary G)
- Email: support@genuinesugarmummies.co.ke
- WhatsApp: Message us at +254736336674 for instant support.
We’re dedicated to making your dating journey with Genuine Sugar Mummies exceptional. Thank you for trusting us!